Our Commitment to Responsible Gaming
wg8 takes responsible gaming seriously. Every player who registers on wg8 has access to tools that help them stay in control of their time and money. We do not want gambling to cause harm — if it ever starts to feel like a problem, we want you to use the tools on this page or reach out to us directly.
Responsible gaming at wg8 is not a checkbox. It is part of how we operate: from the moment you create an account to every deposit and withdrawal you make. Our support team is available 24/7 and trained to handle sensitive conversations with care.
Important: Gambling is for adults aged 18 and above only. It should be treated as entertainment, not as a way to earn money or recover losses. Never gamble with money you cannot afford to lose.
Age Verification Policy (18+)
wg8 only accepts players who are 18 years of age or older. Before your first withdrawal, you are required to complete KYC (Know Your Customer) verification. This involves submitting one of the following documents:
- National ID Card (NID)
- Passport
- Driving Licence
Our team reviews submitted documents within 2 hours on average. Until verification is complete, withdrawal requests will be held. This process protects both you and the integrity of our platform.
If we suspect that an account is being used by someone under 18, we will suspend it immediately and withhold any funds pending investigation.
Self-Assessment: Is Your Play Under Control?
Use the questions below as a quick self-check. If you answer "yes" to two or more, we strongly recommend using the account tools described in the next sections or reaching out to a support organisation.
| # | Question |
|---|---|
| 1 | Do you spend more time or money on gambling than you originally planned? |
| 2 | Have you borrowed money or sold belongings to fund your gambling? |
| 3 | Do you gamble to escape stress, anxiety, or personal problems? |
| 4 | Do you keep gambling to try to win back losses? |
| 5 | Has gambling caused arguments or tension with family or friends? |
| 6 | Have you tried to stop or reduce gambling but found it difficult? |
Account Management Tools
Every wg8 account comes with built-in controls. You can access them from the Account Settings section after logging in. No waiting, no approval required for most tools.
Deposit Limits
You can set a daily, weekly, or monthly deposit limit on your wg8 account. Once the limit is reached, no further deposits are accepted until the period resets. Limits take effect immediately when you lower them. Raising a limit requires a 48-hour cooling period before it becomes active.
Session Reminders
Set a time reminder so wg8 sends you a notification after a set duration of play — 30 minutes, 1 hour, or any interval you choose. This helps you keep track of how long you have been playing without needing to watch the clock yourself.
Loss Limits
You can cap the total amount you are willing to lose in a given period. Once the loss limit is hit, your account is temporarily restricted from placing further bets until the period ends.
Self-Exclusion
If you feel that you need a full break from gambling, wg8 offers self-exclusion. You can choose to exclude yourself for a set period:
- 1 month
- 3 months
- 6 months
- 1 year
- Permanent exclusion
During a self-exclusion period, your account is locked. You cannot deposit, place bets, or access any game. Marketing emails and promotional messages are suspended. Any account balance is held securely and returned to you when the exclusion ends (except for permanent exclusion, where balances are returned after a mandatory review).
To activate self-exclusion, go to Account Settings → Responsible Gaming → Self-Exclusion, or email us at [email protected] with the subject line "Self-Exclusion Request." We will process it within 24 hours.
Note: Self-exclusion periods cannot be shortened once activated. This is intentional — it is a safety measure, not an inconvenience. Please think carefully about the duration before you confirm.
Cooling-Off Periods
A cooling-off period is a shorter break — from 24 hours up to 30 days. During this time, your account is restricted in the same way as self-exclusion, but it lifts automatically when the period ends. No action is needed from you to resume play.
Cooling-off is useful if you feel impulsive after a session or if you simply want a structured pause without committing to a long exclusion.
Deposit Limits — Key Facts
The minimum deposit at wg8 is ৳200. There is no mandatory maximum deposit, but you can set your own limits at any time. Deposits via bKash, Nagad, Rocket, and Bank Transfer typically arrive within 1 minute.
If you reach your self-imposed deposit limit, the system blocks further deposits automatically for the rest of that period. This cannot be overridden by contacting support — the limit is enforced at the system level to protect you.
Getting Help
If you are concerned about your gambling habits — or someone else's — please reach out. You do not have to be in crisis to ask for help. Early conversations are easier than late ones.
Contact wg8 Support
- Live Chat: Available 24/7 from inside your wg8 account
- Email: [email protected]
Our support team can apply account restrictions immediately upon request. If you prefer to speak to someone independent, the following organisations offer confidential support:
External Support Organisations
- Gamblers Anonymous International — www.gamblersanonymous.org
- BeGambleAware — www.begambleaware.org
- GamCare — www.gamcare.org.uk
These services are free, confidential, and independent of wg8. We encourage any player who feels their gambling is becoming a problem to contact them without delay.
This page was last reviewed in 2026. wg8 reserves the right to update these tools and policies. If you have questions about responsible gaming at wg8, contact us at [email protected].